1. Introduction
Welcome to Healthierlivin Tea ("we", "us", or "our"). We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at healthierlivin.com ("Site").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
Information You Provide Directly
- Email address — when you subscribe to our newsletter or contact us.
- Name — if provided when submitting a form or making a purchase inquiry.
- Messages and correspondence — content of any messages you send us via our contact form.
Information Collected Automatically
- Log data — IP address, browser type, referring URL, pages visited, and time spent on pages.
- Cookies and similar technologies — small files stored on your device to recognise your browser and remember preferences. See our Cookie Policy for full details.
- Device information — operating system, screen resolution, and device type for analytics purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Site and its content.
- Send you our newsletter, tea guides, and promotional offers (only if you have opted in).
- Respond to your enquiries and provide customer support.
- Analyse usage patterns to improve the Site and user experience.
- Comply with legal obligations.
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers — trusted third parties who assist us in operating the Site (e.g., email delivery services, analytics providers), bound by confidentiality agreements.
- Legal authorities — if required by law, court order, or governmental regulation.
- Business transfers — in the event of a merger, acquisition, or sale of all or part of our business assets.
5. Cookies
We use cookies to enhance your experience on our Site. You can control cookie settings through your browser. For more information, please read our Cookie Policy.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Email subscribers may unsubscribe at any time using the unsubscribe link in any email we send.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent to processing at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
10. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.